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IVR Application Developers

St. Louis, Missouri
6+ month with potential to Convert or Extend
Location:  Remote - Must reside in US
Work Hours: standard
Qualifications/Skills Needed:
New team to support Amazon Connect Chat enhancements and migration roadmap
  • Participate in the design, development and delivery of solutions on IVR solution
  • Develop efficient and high-performance call flows
  • Create unit tests to maximize code coverage and cover end to end business scenarios
  • Support existing architecture and code
  • Documents call flows and design as needed Work with other teams to understand scope and design efficient solution
  • Collaborates within the Agile framework, fosters a team approach to software development and delivery
  • Ensure all code developed follows DevOps practices
 
Describe the performance expectations/metrics for this individual and their team:
  • The developer needs to be an experienced IVR developer with AWS Connect experience.
  • The candidate should have experience building contact flows (both call and chat) in AWS Connect.
  • The developer's primary responsibilities are to analyze, design, implement and test customized software applications.
  • The developer will have a strong knowledge of software development and design and will have experience working to develop business-critical applications for contact centers.
What previous job titles or background work will in this role?
  • IVR Engineer
  • Telecom Engineer
  • Telecom integrations engineer
REQUIRED SKILLS
-Amazon Connect chat
-Node.js
-AWS Cloud (lambda/DynamoDB
 
PREFERRED SKILLS
-gitlab
-Terraform
-Jira/ServiceNow
 
Not eligible for Corp2Corp
Candidates must be legally authorized to work in the US without sponsorship.
 
The Timberline Group
Phone: 636-209-5537
623 Missouri Ave #104, Sullivan, Mo 63080
"Delivering quality solutions through quality people"

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