We are looking for a Technical Migration Manager to play a key role in our effort to migrate regulated solutions, our SaaS based technology platform connects millions of professionals. This role is critical in accelerating our ability to rapidly migrate additional brands and businesses to our platform.
This is a position for someone who can evaluate business processes, identify needs, and develop strategies to maximize opportunities. The ideal candidate should be comfortable working with developers, stakeholders, system architects and various subject experts.
Roles & Responsibilities:
- Engineering technical subject matter expert for the migration sprint team
- Provide guidance to partner engineering teams
- Generate business and technical requirements
- Feed requirements into the internal sprint teams for additional platform features
- Build out an internal migration template that can be re-used and automate brand migrations
- Conduct extensive gap analyses between target platforms and internal platforms
- Work directly with product owner, business stakeholders to come up with solutions that are scalable and common across brands
- Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods
- Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
- Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team
Basic Qualifications:
- BS level technical degree or equivalent experience; Computer Science or Engineering background preferred
- 3+ years experience as a technical specialist in customer-facing roles
- 3+ years hands-on technical experience with cloud services
- 3+ years of business analyst experience
- Experience with eCommerce front end solutions including shopping cart, product databases
- Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
- Demonstrated project management skills and project management software skills, including planning and organizing
- Working knowledge of Windows office systems
- Excellent understanding of the organization’s goals and objectives
- Depth in various migration techniques
- Experience with Agile execution
- Experience with a distributed team
- Able to exercise independent judgment and take action on it
- Excellent analytical, mathematical, and creative problem-solving skills
- Excellent listening, interpersonal, written, and oral communication skills
- Logical and efficient, with keen attention to detail
Preferred Qualifications:
- Experience migrating “dirty” customer data using tools and automation
- Experience in a range of migration discovery, profiling, migration, and operations technologies and tools
- Substantial exposure to application programming
- Highly self-motivated and directed
- Ability to effectively prioritize and execute tasks while under pressure
- Experience working in a team-oriented, collaborative environment