Senior Implementation Consultant

Location: St. Louis, Missouri, United States
Date Posted: 13-08-2018
Job Responsibilities:
  • Analyze customer supply chain improvement, design, or re-design requirements and propose solutions.
  • Evaluate customer challenges dealing with a range of supply chain issues including forecasting (business process, analytics), statistical safety stock (product/location stratification, ABC analysis, methods, calculations), inventory planning, DRP and replenishment, in order to recommend a course of action for implementing initiatives based on their unique business environment.
  • Consult with customers on best practices in planning solutions and advise them on their specific challenges.
  • Ensure clear understanding of customer requirements and manage customer expectations.
  • Lead projects to implement and apply SaaS planning solutions to address customer’s challenges and integrate it with their processes and systems
  • Communicate the results of analysis and make recommendations to senior management with regard to course of action.
  • Works primarily as a team member but also alone on some projects with new clients at their site
  • Guides customers in their solution design and configuration, working through a logical progression to prepare the SaaS software solution and the user community for a production deployment.
  • Prepares training materials and exercise/practice examples for use in the training sessions
  • Guides the client in preparation of the ClearPathTM methodology project documents which will include the project charter, requirements document, project plan, testing approach & plan, communication & training plans, thereby capturing decisions made by the client, the rationale for their decisions, any “white papers” needed to explain how a decision was reached and other documentation as needed
  • Develops implementation project plans and timelines along with a scope document that will serve as the roadmap for the client implementation
  • Provides internal reports after each client visit which highlight accomplishments, issues and status against the project plan
  • Tracks the Professional Services hours against the customer budget and keeps the client informed of expenditures to-date against the budget
  • Direct client personnel, as needed, in their task assignments
  • Assist the client, as needed, in managing the overall implementation project
  • Ensures that client executive management is provided a periodic project update with accomplishments, issues and decisions where their action is needed
  • Trains customers to use the products properly
  • Works with the client in developing a business solution incorporating the new software and ensures that the client is prepared to test the new business solution before using in a production mode
  • Completes, maintains, and processes pertinent paperwork and records
  • Work on projects at various customer sites throughout the United States as needed
  • Experience with customer telephone support practices
 
Job Requirements:
  • Bachelor in Business Administration, Computer Science, Engineering, Transportation & Logistics, or a related field and 6+ years’ experience as a client facing implementation consultant.
  • Experience to include 6+ years with supply chain management business processes, operating systems, ERP systems, integration, optimization and experience with a leading supply chain planning software (JDA, Manugistics, i2, Demantra, SAP APO)
  • Experience in implementations in a cloud-based environment such as Azure, AWS, Force.com
  • Strong skill in Microsoft Office (Word, Excel, PowerPoint) and Microsoft Visio.
  • Experience with SQL.
  • Experience with and ability to conduct project activities such as configuration, UAT and integration testing remotely.
  • Strong communication skills for cross functional team members and clients
  • Travel as needed (Extensive at times)
The Timberline Group
Phone: 636-209-5537
PO Box 565, Sullivan, Mo 63080
"Delivering quality solutions through quality people"
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