Not eligible for C2C Candidates must be legally authorized to work in the US without sponsorship.
Must reside in the US
SMS Chat QA Lead 6+ month with potential to Convert or Extend Location: Remote - Must reside in US Qualifications/Skills Needed: Strong Communications Skills
must have experience working in the Agile framework
must work with Product Manager, Scrum Master and Dev Lead to understand requirements
must work with teams of QA testers
must be able to identify and escalate issues quickly and to the right teams
Strong Leadership Skills
must be able to create Testing Strategy for PI, broken down into test plan for sprint work
must be able to train new QA testers on Chat / Initialization testing methodology
must be able to delegate work to QA testers and troubleshoot their testing issues
must be able to extract reports from various testing tools
Strong Testing Skills – Experience with:
Chat/SMS testing
IVR Requirements/Data Mapping and estimating work effort
Identifying the IVR conditions for requesting test data
Requesting test data, preparing data and validating testing data using postman/Soap UI