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Manager, Internal Program Management

St. Louis, Missouri · Information Technology
The Manager, Internal Program Management position will lead day-to-day activities of the project/program management staff to ensure each project is executed on-time and achieves both internal and external goals. Daily activities require working closely with cross-functional teams, providing timely turnaround of deliverables, and maintaining a flexible and proactive attitude.

Job Description:

Role and Responsibilities:
  • Serve as direct supervisor for project/program management staff
  • Develop direct reports by monitoring and managing performance
  • Recruit, select, on-board and train new employees
  • Produce timely and accurate resource capacity (supply vs. demand) management reporting
  • Provide subject matter expertise in project/program management processes and industry standards
  • Ensure all direct reports use approved tools, templates, processes, desktop procedures and methodologies for successful delivery of all programs and projects
  • Ensure accuracy and completeness of all project management related artifacts
  • Support the delivery assurance process to ensure scalability, professional deliverables and program/project success
  • Work with other leaders to institute process improvements for program/project management processes
  • Support the continuous improvement of future estimates/profitability for all program/projects
  • Define, convey and monitor team member deliverables to leverage individual strengths and build team capabilities that will enable sustained success
  • Define and communicate timelines and expectations to staff
  • Support testing activities
  • Proactively identify and resolve potential issues that could impede project success
Experience, Qualifications, and Education:
  • Bachelor’s degree or equivalent field experience
  • Minimum of 5 years of experience in project/program management
  • Minimum of 3 years of experience managing 3 or more direct reports
  • Excellent written and oral communication skills
  • Proven ability to develop strong working relationships
  • Strong planning and organization skills
  • Strong change management expertise
  • Project Management Professional (PMP) certification preferred
  • Lean or Six Sigma experience strongly desired
  • Excellent presentation skills

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